Receive Child Support Payments

smiONE Visa® Prepaid Card smiONE Visa Prepaid Card Already have a card?

The smiONE Visa Prepaid Card is a prepaid card you can use to make purchases or cash withdrawals. This option will automatically put support payments in your smiONE Prepaid Card account.

Cards cannot be forwarded. If your mailing address has changed since your card was issued, call Florida State Disbursement Unit Customer Service at 1-877-769-0251 to update your address information.

Direct Deposit Direct deposit icon

Direct Deposit will automatically put support payments into your checking or savings account.

Already have direct deposit?

If you receive your payments by direct deposit, contact your bank for deposit information.

Need a Copy of Your Payment History? Print or save a PDF of your payment history using eServices. Follow these simple instructions
More Information About Your Payments

Florida law requires us to send support payments electronically. You can choose to receive your child support payments by direct deposit or on the smiONE Visa Prepaid Card. If you do not make a choice, we will send you a payment card. We no longer send paper checks. Usually support payments will be put on your payment card or direct deposited in your checking or savings account two days after we process the payment.

You can get payment information by using the following options:

  • Florida State Disbursement Unit Customer Service, 1-877-769-0251
  • Child Support eServices, if you have a case with us
  • PayKidz website at

 FAQs: Receive a Payment

 FAQs: General Child Support