The Child Support Program is here to help
A payment agreement is a written plan a parent makes with the Child Support Program to pay past-due support, usually through regular monthly payments. Payment agreements are used when a parent who owes past-due support is unable to pay the full amount all at once. If the parent is looking for a job, repayment can be delayed up to 60 days.
Parents can request a payment agreement online through their eServices account or by email. There is no need to call or visit a local office to request a payment agreement.
An agreement does not change the terms of a support order. Current support that is owed must be paid on time as ordered. The payments are agreed to after considering the parent's ability to pay. Sometimes, a lump sum payment is part of the agreement. The payment agreement is signed by the parent who owes support and by the Program's representative. After that, the agreed upon payments must be received and processed according to the agreement or the Program may take enforcement action.