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Credit Reporting

The Child Support Program reports past-due support to consumer reporting agencies (or credit bureaus). The Program reports to Innovus, Experian, TransUnion and Equifax.

If the past-due balance is equal to or greater than two times the monthly child support obligation or if there is a past-due amount of at least $400, the Child Support Program sends the parent a notice with options on how to avoid reporting. The parent has 25 days from the date on the notice to do one of the following:

  • Pay the past-due amount in full and stay current with future payments
  • Enter into a payment agreement. Parents can request online or by email; or
  • Provide documentation that the parent who owes support:
    • Receives reemployment assistance or unemployment compensation;
    • Is disabled and incapable of supporting themselves;
    • Receives Supplemental Security Income (SSI) benefits;
    • Receives Social Security Disability Income (SSD) benefits;
    • Receives temporary cash assistance; or
    • Has filed bankruptcy under Chapter 11, 12 or 13 of the United States Bankruptcy Code; or
  • File a contest in circuit court

If there is no payment or contact within 25 days from the date on the notice, the past-due support amount will remain on the parent's credit report until it is paid in full.