The Florida E911 Board collects E911 fees from voice communications services providers for:
- Wireless service (excluding prepaid wireless services)
- Non-wireless service (local exchange carriers, voice over Internet protocol, satellite, or other service providers)
For more information about fees collected by the Florida E911 Board, visit the
Florida Department of Management Service - Enhanced 911
Retail sellers must register each location to report and pay prepaid wireless E911 fees. Each location must also be registered for sales and use tax. You can register
using the online registration
system or submit a paper Florida Business Tax Application
You must notify the Florida Department of Revenue, if you:
- change your business name;
- change your mailing address;
- change your location address within the same county;
- close or sell your business; or
- your business becomes active and you will sell or rent taxable property or services.
The quickest way to notify the Department is to update your account
You must submit a new registration using the online registration system or complete a paper Florida Business Tax Application
), if you:
- move your business location from one Florida county to another;
- add another location;
- change your legal entity; or
- change the ownership of your business.
Prepaid wireless E911 fee is reported to the Department using a Florida Prepaid Wireless E911 Fee Return
(Form E911-PPW ). Instructions (Form E911-PPWN )
are available. You can file and pay prepaid wireless E911 fees electronically using our free and secure File and Pay website or you may buy software from a vendor.
Returns and payments are due on the 1st and late after the 20th day of the month following each reporting period. If the 20th falls on a Saturday, Sunday, or state or
federal holiday, returns are timely if filed electronically, postmarked or hand-delivered to the Department on the first business day following the 20th. Sellers who
file and pay timely are entitled to retain a 5% collection allowance.
When you electronically pay only or you electronically file and pay at the same time, you must initiate electronic payments and receive a confirmation number
not later than 5:00 p.m., ET, on the business day prior to the 20th to avoid penalty and interest. For a list of payment due dates, visit our forms page and select
the current year Florida e-Services Calendar of Due Dates (Form DR-659) under the
Sellers can file returns using the same filing frequency as their sales and use tax returns. If anticipated fee collections will be less than $50 per month, fees may
be reported quarterly.
Sellers who paid $20,000 or more in prepaid wireless E911 fees during the most recent state fiscal year (July 1 - June 30) are required to file and pay
electronically during the next calendar year.
If you file your return or pay tax late, a late penalty of 10% of the amount of tax owed, but not less than $50, may be charged. The $50 minimum penalty applies even
if no tax is due. Penalty will also be charged if your return is incomplete. A floating rate of interest applies to underpayments and late payments of tax. Interest rates
can be found on our Tax and
Interest Rates page.