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Customer Service

  • Customer Service Phone Numbers
    Contact Assistance Provided
    Customer Service
    (all counties except Miami-Dade)

    7:30 AM-6:00 PM EST Monday-Friday

    Florida Relay Service-711
    1-800-955-8771 (TTY)

    How to get child support services.

    Information on the services we provide.

    If you are getting child support services from us you can:

    Update your personal information such as:

    • Address
    • Employment

    Get your case information.

    Miami-Dade County

    8:00 AM-5:00 PM EST
    Payment Information
    Florida Child Support State Disbursement Unit

    8:00 AM-6:00 PM EST Monday-Friday

    Get automated payment information* including:

    • The date of the payment.
    • The amount and check number of your most recent payment.
    • Direct Deposit or smiONE Visa Prepaid Card information.

    This line will allow you to:

    • Report lost/stolen check(s).
    • Request Stop Payment.
    • Change your address.

    *Payment information is updated daily. (Case number and Social Security number are required).

  • Office Hours
    • Child support offices are open from 8:00 AM - 5:00 PM, Monday – Friday, local time.
    • The Manatee Clerk of Court Child Support office is open from 8:30 AM to 4:30 PM, local time.
    • We are closed during the following State holidays:
      • New Year's Day
      • Dr. Martin Luther King, Jr. Day
      • Memorial Day
      • Independence Day
      • Labor Day
      • Veteran's Day
      • Thanksgiving Day
      • Friday after Thanksgiving Day
      • Christmas Day
  • Office Locations - This link will take you to the office locations page in our Child Support eServices site.
  • Child Support eServices — Get case information online.