We have improved our options for parents to receive child support payments. If you were previously receiving payments on our Florida Debit MasterCard, you should have recently received your new smiONE Visa Prepaid Card in the mail. You should activate your new card immediately in order to have access to your money. If you have not received your new card or you would rather receive child support payments by direct deposit, please contact the Florida State Disbursement Unit at 1-877-769-0251.
Don’t miss an important update on your case! Be sure to keep your contact information up-to-date online. You can update your addresses, phone numbers and change your email address all through your Child Support eServices
account. Login or sign up for Child Support eServices today! Keeping your information up-to-date will ensure you continue to receive important mailings and that we can contact you.
During the next few months, you will continue to see our Internet pages converted to the new design featured in our redesign effort launched last year. Our first phase involved redesigning the main webpages and we continue to redesign the remainder of our pages. Our goal is to provide information in a more readable and useful format so our customers may access the information they need quickly and efficiently.
We’ve made improvements to the security features of the Child
Support eServices site. You can now get your username or reset your password
online. We have also added email notifications to help keep you informed when
any changes happen on your account, such as email, password, phone, mailing and
residential address and employment.
Service bureaus and payroll companies with an active Florida New Hire account can login to
Child Support Employer Services. You can report employee terminations, separations, bonuses, lump sum or similar one-time payments and even request copies of income withholding orders on employees for any of the employers you manage. Accessing these features is easy! Use your
Florida New Hire account to sign in.
Through Florida KidCare, the state of Florida offers health insurance for children from birth through age 18.