Cooperation
Your cooperation with the Child Support Program is required throughout the life of the case. Cooperation is necessary to successfully establish paternity or establish and collect child support. The Program will ask you to provide information, appear for genetic testing and/or hearings, and complete forms. Completing these requests from the Program is considered cooperating. Ensuring we have the most current and accurate information will help us to serve you better and faster.
If you are the parent who applied for services or if you were referred to us for services by the Department of Children and Families (DCF) and you do not cooperate, your case may be closed by the Program.
If you are receiving temporary cash assistance, food assistance, or Medicaid from our partners at DCF, your benefits may be reduced or terminated if the child support case closes. However, if you can show that cooperating with us would be harmful to you or your child, you may be exempt from cooperating. Contact us by chat or email to determine alternate options that may be available to you.
For questions about cooperating with
the Child Support Program,
chat with us.
Mon - Fri 8 am to 5 pm EST
