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Welcome to Child Support Employer Services

Important Notice for Employers Sending Electronic Child Support Payments

If you submitted a request for a copy of an Income Deduction Notice (IDN) through this website between April 6, 2017 at 6 P.M. and April 12, 2017 at 6 P.M., please be aware we may not have received your request successfully. If you have not received the copy you requested yet, you may wish to resubmit your request again now.

If you provided information on an employee lump sum or bonus payment, termination or separation during this time, please be aware we may not have received this information successfully and you may have to resubmit the information again.

We apologize for any inconvenience this may have caused.

Debit Payments Using ExpertPay.com

If you are an employer currently sending electronic child support payments by Automated Clearing House (ACH) debit to the Florida State Disbursement Unit, please be aware of the following changes.

Effective September 19, 2016, employers who send child support payments by ACH debit using the website ExpertPay.com will be charged a $1.50 per transaction.

Starting October 3, 2016, employers can make payment free of charge by using the Florida State Disbursement Unit’s new website fl.smartchildsupport.com.

What you can do to avoid this fee

Visit the Florida State Disbursement Unit website at fl.smartchildsupport.com to register and schedule one-time and/or recurring ACH debit payments free of charge.

You should also notify your financial institution of the new Florida State Disbursement Unit Originator ID to allow a debit to your account. Otherwise, debits may be denied and remittance delayed.

You should have recently received a notice in the mail with this new information and our Originator ID. If not, or if you have any questions about the process, please contact the Florida State Disbursement Unit at 1-888-883-0743.


Welcome to Employer Services! You can find information on new hire reporting, income withholding, medical support, how to make payments, and much more.

You can also interact with us electronically! You can provide termination and bonus information on your employees, request replacement copies of income withholding notices you currently have in place for employees, and use our online calculator to get pro-rated child support amounts for your employees that have more than one child support case.

There's no need to sign up – you can use your existing Florida New Hire account to login. Bookmark us and check back soon!


Service Bureau Login is Now Available in Employer Services!

Service bureaus and payroll companies with an active Florida New Hire account can now login to Employer Services. You can report employee terminations, separations, bonuses, lump sum or similar one-time payments and even request copies of income withholding orders on employees for any of the employers you manage.