Welcome to Child Support Employer Services

Important Notice for Employers Sending Electronic Child Support Payments

Remitting Child Support Payments Electronically is the Law

Did you know that certain employers are statutorily required to remit child support payments electronically? Employers that had ten or more employees in any quarter during the prior state fiscal year (July 1 through June 30), or were subject to and paid tax to the Department of Revenue in the prior state fiscal year in the amount of $20,000 or more are required to send child support payments to the Child Support Program State Disbursement Unit electronically. Learn more about electronic payment options for employers or read 61.1824(6)(a), F.S., for more information on the law.

Debit Payments Using ExpertPay.com

If you are an employer currently sending electronic child support payments by Automated Clearing House (ACH) debit to the Florida State Disbursement Unit, please be aware of the following changes.

Effective September 19, 2016, employers who send child support payments by ACH debit using the website ExpertPay.com will be charged a $1.50 per transaction.

Starting October 3, 2016, employers can make payment free of charge by using the Florida State Disbursement Unit's new website fl.smartchildsupport.com.

What you can do to avoid this fee

Visit the Florida State Disbursement Unit website at fl.smartchildsupport.com to register and schedule one-time and/or recurring ACH debit payments free of charge.

You should also notify your financial institution of the new Florida State Disbursement Unit Originator ID to allow a debit to your account. Otherwise, debits may be denied and remittance delayed.

You should have recently received a notice in the mail with this new information and our Originator ID. If not, or if you have any questions about the process, please contact the Florida State Disbursement Unit at 1-888-883-0743.

Welcome to Employer Services! You can find information on new hire reporting, income withholding, medical support, how to make payments, and much more.

You can also interact with us electronically! You can provide termination and bonus information on your employees, request replacement copies of income withholding notices you currently have in place for employees, and use our online calculator to get pro-rated child support amounts for your employees that have more than one child support case.

There's no need to sign up - you can use your existing Florida New Hire account to login. Bookmark us and check back soon!

Service Bureau Login is Now Available in Employer Services!

Service bureaus and payroll companies with an active Florida New Hire account can now login to Employer Services. You can report employee terminations, separations, bonuses, lump sum or similar one-time payments and even request copies of income withholding orders on employees for any of the employers you manage.

You are one of our most important partners. You play an important role in helping ensure children get the financial support they need and help the State reduce re-employment and public assistance fraud.

  • Employers collect more than 50% of all child support on behalf of Florida's children through income withholding.
  • Child support collections reimburse public assistance spending.
  • Fewer children remain in poverty when parents receive regular child support payments.
  • The new hire information you report is shared with other state agencies to reduce re-employment assistance and public assistance fraud.